Code of Practice

What We Will Do For You

Your instructor will;

• Design a course of practical training to match your specific needs from your first lesson through to your practical test moving on to motorway training, Pass Plus and advanced courses.
• Use the very latest training methods and in-car laptop computers and dvds, to help you study for your theory and hazard perception test.
• Provide relevant feedback during your lesson and, at the conclusion of each, record your development in your Driver Record.
• Monitor your progress, advise and recommend the appropriate time to apply for your practical driving test, and theory/hazard perception test.
• Provide training on a one-to-one basis with no other learner driver in the car.
• Honour the full 60 minutes for each lesson, and multiples thereof, covering an introduction, the practical training and your de-briefing.
• Always conduct themselves in a professional manner and will abide by the law and not discriminate against any learner.
• Have the highest standards of personal conduct during the lesson, including;
  • Courteous and considerate service
  • Avoiding physical contact except in an emergency
  • Not smoking during any training
  • Restricting mobile phone calls when ever possible to emergencies and those for your benefit.
• Always endeavour to be on time at the agreed meeting point, and be available for the full duration of the lesson booking subject to unforeseen circumstances beyond your Instructor's control.
• Endeavour to give you two working days (excluding Weekends & Bank Holidays) notice should a lesson need to be rescheduled subject to circumstances beyond your Instructor's control.